Introduction to Management & Supervision 1 Day Course

Overview

Moving into a managerial or supervisory role isn’t just about taking on more responsibility. In order to succeed, you’ll often need to change your mindset as well as your behaviour. This introductory, one-day management and supervisory training course will help you gain the skills you need to rise to the challenge of your first line management position and feel more confident leading a team.

Objectives

By the end of this one-day introduction into management and supervisory roles course, you’ll have a working knowledge of the following key areas:

• Different management styles, and when to use them
• Setting objectives – and how to monitor them
• Top tips on delegation
• Effective communication skills
• What motivates your team?
• The impact of language and mindset
• Why time management is important
• Handling conflict the right way
• Adding value with coaching
• Strategies for developing your team
• The framework for decision making

Agenda

Build your confidence in managing staff, whether you have one direct report or a whole team. On the day, we’ll cover:

• How to foster positive working habits
• The difference between supervising and managing
• How we behave – the difference between natural reactions and appropriate responses
• Develop your personal communication skills
• Objectives, delegation and decision making
• Time management
• How to motivate your team
• The key to coaching
• A round-up of key learning points
• Create your action plan

Assessment

There’s no formal assessment for this course. However, you’ll receive a Certificate of Attendance for your records.

Who Should Attend?